In order to provide summarized content, EVP offers a series of conferences on specific topics, such as:

  • Establishing a trusting relationship
  • Concluding a sale
  • Why and how to question and listen to a client
  • How to react to objections
  • The art of negotiation
  • Developing facilitating skills
  • Secrets to a good client service
  • The importance of good planning
  • Turn a complaint into success
  • The first handshake, more than just a first impression?
  • Tips on prospecting and business development
  • How to accurately define a client’s needs
  • A follow-up’s return on investment
  • Three steps to team management