Conferences
In order to provide summarized content, EVP offers a series of conferences on specific topics, such as:
- Establishing a trusting relationship
- Concluding a sale
- Why and how to question and listen to a client
- How to react to objections
- The art of negotiation
- Developing facilitating skills
- Secrets to a good client service
- The importance of good planning
- Turn a complaint into success
- The first handshake, more than just a first impression?
- Tips on prospecting and business development
- How to accurately define a client’s needs
- A follow-up’s return on investment
- Three steps to team management
